Customer Support

“Thanks to the very helpful team at Fundtech, from the guy that installed our Bacsactive-IP software to the people at the helpdesk - your service has been second-to-none.” Durham County Cricket Club

All Fundtech employees are dedicated to delivering the best possible customer service. As a result we deliver fast, efficient and friendly support to all our customers. Our support focuses on a range of elements dependent on customer requirements:

Pre-Sales Information Provision
Providing pre-sales information and onsite visits to ensure that all potential customers have the relevant information to make a decision.

Implementation & Training
We offer support throughout the integration process of Fundtech products into third party systems.

After-Sales Technical Support
Providing detailed technical support to users and administrators of the system. Our UK technical support call centre is open during office hours for telephone and email enquiries.