Use SMS messaging to reduce Direct Debit failures and approve submissions on the move with an iPhone or iPad App
It is estimated that 23% of all time spent accessing the Internet is done on a mobile device1 and that smartphones, such as the iPhone, will account for seven out of 10 phones sold by 20122. We are therefore delighted to launch the first of a new range of mobile applications for our Bacsactive-IP payments product range that will enable users to take advantage of this technology. For more details on any of these services, please contact our sales team on 0845 120 8050 or email .(JavaScript must be enabled to view this email address).
Automated SMS Notifications (Available Now)
Direct Debits are a cost effective way for businesses to collect payments from customers, but in some instances the Direct Debits can fail. This can be due to a number of reasons such as insufficient funds being available in the account. One way to help reduce the number of failed Direct Debits is to setup automated notifications to your customers of an impending collection. Customers are then given enough time to ensure that the money is available in their account. Bacsactive-IP users will be able to do this quickly and simply with our new Direct Debit SMS service. It works alongside our Workflow Module and enables businesses to automatically send text messages to customers, notifying them that a Direct Debit for x amount will be leaving their account on a specified date. It can be set up to notify all customers or just those that need a reminder. This new SMS service is available now so please email sales or call 0845 120 8050 for more information.
New iPhone & iPad App (Coming Soon)
Currently in the final stages of development for our Bacsactive-IP Workflow Module is a new App for the iPhone and iPad. This App allows you to authorise submissions on the move. Instead of receiving the unique authorisation PIN via email you can receive it on your iPhone or iPad and then use the App to authorise the submission. This can then trigger the next step of the workflow process to prompt staff in the office to sign and send the submission using their smartcards. It can also be combined with a HSM (Hardware Security Module) which will complete the sign and send steps with no manual intervention.
iPhone App trial: If you’re interested in our iPhone App we are looking for customers to try the service. Please email .(JavaScript must be enabled to view this email address) or call 0845 120 8050 for more details.
Sources:
(1) Independent Online
(2) Gartner
