DHL, the global market leader of the international express and logistics industry, has added an electronic delivery document facility to their existing UK e-billing service to speed up the invoice approval process. It enables DHL staff and customers to view the key paper shipping documents in electronic format, after they have been invoiced. To view the shipping documents, users simply login to the DHL e-billing Portal, find the corresponding e-invoice, and click on a link in that e-invoice to open the shipping documents.
Users can then check the original shipment documents for delivery details such as sender, receiver, contents and other key items of information. This visibility will help reduce the number of customer queries relating to deliveries and help speed up the approval and payment process. Like all DHL e-invoices, the e-delivery documents are stored and archived online and can be accessed in real-time, 24/7 via the DHL e-billing portal from any location.
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